Delivery & Returns
Order Confirmation and Delivery Information
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Thank you for your order! Here’s what to expect next:
Order Confirmation Call: A customer service representative will call you to confirm your order's delivery date and time.
Invoice Details: You will receive an invoice via a Square Pay link sent to your requested email or phone number.
Information Verification: During the call, we will confirm the following details:
Your first and last name
Your email and phone number for invoicing
The recipient’s first and last name
The recipient’s phone number
Delivery address
Payment: Your order will be delivered once payment has been received in full.
Delivery Notifications:
You will receive an estimated time of arrival (ETA) via text when your order is out for delivery.
A confirmation text, along with a picture of the delivered order, will be sent once the delivery is successfully completed.
If you have any questions or need to make changes to your delivery, please contact us at 404.850.5542.
Thank you for choosing M Florals
Return & Exchange Policy
Please email or call us at mfloralshop@outlook.com or 404.850.5542 with your order number on invoice, and reason for the return.